A total loss is when the expected repair costs are more than the value of your vehicle.  Think of the value as the fair market value.   This means that instead of paying for repairs, you will only be paid for your vehicle's fair market value.  A vehicle's value is increased by things like low mileage, added options like power steering or an upgraded sound system, new tires or parts, and its good condition. Sadly, value has nothing to do with how much you depend on the vehicle, or how much you may still owe on it, or the fact that what you're offered isn't really enough to get another vehicle that's as good as the one you've just lost-the value is not replacement value.  Especially for those who don't have much to fall back on, a total loss can be devastating.

Frequently Asked Questions

 


Q: The insurance company says my vehicle is a "total loss."  What happens now?

A:

A "total loss" is when the expected repair costs are more than the "value" of your vehicle.  Think of the value as the fair market value.  This means that instead of paying for repairs, you will only be paid for your vehicle's fair market value. 


A vehicle's value is increased by things like low mileage, added options like power steering or an upgraded sound system, new tires or parts, and its good condition.


Sadly, "value" has nothing to do with how much you depend on the vehicle, or how much you may still owe on it, or the fact that what you're offered isn't really enough to get another vehicle that's as good as the one you've just lost-the "value" is not "replacement value."  Especially for those who don't have much to fall back on, a total loss can be devastating.


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Rocky Hill
2049 Silas Deane Highway
P.O. Box 129
Rocky Hill, CT 06067
Phone: 860-257-1000

Norwich
441 Salem Turnpike
Bozrah, CT 06360
Phone: 860-866-6899

By Appointment Only

Brooklyn
257 Gorman Road
Brooklyn, CT 06239
Phone: 860-774-1699

By Appointment Only

Storrs
17 Flaherty Road
Storrs, CT 06268
Phone: 860-456-4011

By Appointment Only

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